Orders

Can my parcels be picked up by another person?

Yes, of course! When you place the order in your EshopWedrop account please leave a comment with the name and surname of the person who will come to pick up your parcel(s).

General

How does the service work? Read our Step by Step Guide. What is the Ne$t Programme? What are the delivery charges for a parcel from the USA? How to shop from the USA? What goods cannot be delivered from the USA to Bulgaria?

Account

How can I check my parcels and how can I find out when they arrive at destination? Where can I see my invoices? I made an online purchase, but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do? What are Drops?

Orders

What are the standard maximum dimensions allowed for one parcel? My parcel was rejected at my EshopWedrop shopping address. Why? Where and when can I collect my parcels? Can my parcels be picked up by another person?

Retailers

The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I also buy from other European countries? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Can I compare prices between various online shops?

Contacts

Have more questions? Give us a call and member of the team will be happy to assist you

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