Account

How can I check my parcels and how can I find out when they arrive at destination?

We will inform you via email as soon as:

• your parcels arrive in the EshopWedrop origin warehouses (your EshopWedrop shopping addresses)

• your parcels depart towards the destination country

• your parcels arrive in our warehouse from the destination country

• your parcels, either arrive in the collection point indicated by you, either they are handed over to the courier for the delivery to address indicated by you

• the parcels are delivered to you.

Also, you have anytime the option to check your parcels in your EshopWedrop account.

You will find here all the details and the status for all your parcels, consolidations, history, invoices raised to you, etc.

General

How does the service work? Read our Step by Step Guide. What is the Ne$t Programme? What are the delivery charges for a parcel from the USA? How to shop from the USA? What goods cannot be delivered from the USA to Bulgaria?

Account

How can I check my parcels and how can I find out when they arrive at destination? Where can I see my invoices? I made an online purchase, but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do? What are Drops?

Orders

What are the standard maximum dimensions allowed for one parcel? My parcel was rejected at my EshopWedrop shopping address. Why? Where and when can I collect my parcels? Can my parcels be picked up by another person?

Retailers

The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I also buy from other European countries? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Can I compare prices between various online shops?