Orders

My parcel was rejected at my EshopWedrop shopping address. Why?

There are several reasons for a parcel to be refused.

- The parcel was shipped with COD service (Collect on Delivery)

- The dimensions of the parcel exceed the maximum allowable

- The parcel is on the list of goods that cannot be transported (dangerous goods, goods the storage, and delivery of which may require special conditions).

General

How does the service work? Read our Step by Step Guide. What is the Ne$t Programme? What are the delivery charges for a parcel from the USA? How to shop from the USA? What goods cannot be delivered from the USA to Bulgaria?

Account

How can I check my parcels and how can I find out when they arrive at destination? Where can I see my invoices? I made an online purchase, but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do? What are Drops?

Orders

What are the standard maximum dimensions allowed for one parcel? My parcel was rejected at my EshopWedrop shopping address. Why? Where and when can I collect my parcels? Can my parcels be picked up by another person?

Retailers

The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I also buy from other European countries? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Can I compare prices between various online shops?