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Homepage FAQ General What are the times and dates for delivering parcels to my online shopping address in the UK, USA, Poland, Germany and Italy?

General

What are the times and dates for delivering parcels to my online shopping address in the UK, USA, Poland, Germany and Italy?

Parcels can be accepted from Monday to Friday, during the following times:

♦ United Kingdom address - 09:00 - 17:00

♦ USA address - 09:00 - 17:00

♦ Germany address - 09:00 - 17:00

♦ Italy address - 08:00 - 17:00

♦ Poland address - 08:00 - 16:30

♦ Romania address - 09:00 - 17:30

♦ France address - 09:00 - 17:00

General
How does the service work? Read our Step by Step Guide. What is the Ne$t Programme? What are the delivery charges for a parcel from the USA? How to shop from the USA? What goods cannot be delivered from the USA to Bulgaria? What are the benefits of cross-border online shopping? What is EDee? Why use EshopWedrop? My parcel was rejected at my EshopWedrop shopping address. Why? What is the Personal EshopWedrop Delivery Address? What are the times and dates for delivering parcels to my online shopping address in the UK, USA, Poland, Germany and Italy? How do I know that my products were received at my EshopWedrop shopping address? When do the parcels received at my personal online shopping addresses depart to Bulgaria? ‘Dangerous Goods’ Parcels from the USA
Account
How can I check my parcels and how can I find out when they arrive at destination? Where can I see my invoices? I made an online purchase, but I cannot see it among my parcels in my EshopWedrop account. Why? What can I do? What are Drops?
Orders
What are the standard maximum dimensions allowed for one parcel? My parcel was rejected at my EshopWedrop shopping address. Why? Where and when can I collect my parcels? Can my parcels be picked up by another person?
Retailers
The online shop (Ebay.co.uk, Amazon.co.uk) would not accept the telephone number provided by EshopWedrop. What should I do? Can I also buy from other European countries? Can I buy from other online shops? Other than those detailed on the EshopWedrop website? Can I compare prices between various online shops?

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